Create menu items and add modifiers

The options described in this article can vary for POS-integrated setups. For more information about integrated setups, contact support@qikserve.com

Each menu can contain sections, items and modifiers.

You can add context to your menus through adding optional details including:

  • Section and item level images

  • Restricted ordering hours for a section (e.g Sunday Lunch)

  • Section and item level descriptions

  • Item level allergen labels

Modifiers allow you to up-sell, cross-sell or to qualify an order.

  • To up-sell: give an item more than one size

  • To cross-sell: add an optional modifier with suggestions of suitable additions e.g. fries with a burger

  • To qualify: add an optional or mandatory modifier to ask for information such as what sauce they would like to add, or if they would like salt or vinegar with their fish and chips

Each menu can contain multiple sections, which in turn can contain either items or subsections. If you would like to have the option of subsections please write in to Support@Qikserve.com and we can set this feature flag 'Nested Section' for you.


A venue can have multiple menus - for example, you might want a “Delivery” menu that’s different from your “Collection” menu. Which menu is used for which service can be configured through our Outlet settings - see this article for instructions.

Each menu consists of a number of sections (e.g. 'Starters', “Mains”, “Pizzas” etc) which can in turn contain either more sub-sections or items. Sections can be assigned “Restricted Ordering Hours”, to limit the availability of items in that section (e.g. for a “Breakfast” section to only be available in the morning).

Section (and item) images are a fantastic way to break up your menu and make customers get a feel for your products and increase sales.

Edit your sections by hovering over the three dots on and clicking edit. Here you’ll find the description, images and restricted ordering hours.

Items are the main components of a menu. An item can come in multiple sizes (each one with its own name and price), it can be assigned tax rates, allergen labels, lead times, display images and more.

Modifiers are used to add more information to an item and to upsell. For example, a “Steak” item could have the type of steak (“Sirloin”, “Rump” etc) as a modifier.

  • Modifiers can be assigned prices to make them behave like supplements or up-sells

  • Modifiers can be assigned to sections, items, specific item sizes or even other modifiers

  • Multiple different modifiers can be assigned to an item, but only one copy of a single modifier can be assigned to an item.

 

Create an Item

  1. On the left hand toolbar, select 'Menus'

  2. Click 'My menus'

  3. Click on the menu you'd like to add the item to, then subsequently, the relevant section. If you need to create a menu section, click the blue circle with the '+' (Add Section) and create your menu section

     

  4. Within the relevant menu section, click the blue circle with the '+' (Add Item)

  5. Click 'Create new item'

  6. Input details about your new menu item and click Done when you are finished to save it. Each item needs an Item name and display name - the latter is what the customer will see. You can add an image or labels (allergen/spice level) or any individual settings for this one item in the tabs following on from basics

Set up modifiers

  1. Go to the QikServe Dashboard (http://app.preoday.com )

  2. Select 'Menus' and then 'Modifiers'

     

  3. Click the blue circle with the '+' inside it

     

    1. The display name is how the modifier will show to your customers. For example, 'Choose your sauce'

    2. Select whether the modifier will be optional or mandatory. Mandatory modifiers will display first, followed by any optional modifiers if there are more than one modifier added to an item

    3. The maximum selection decides how many options the customer can select per item

    4. You can include the modifier items in your stock taking data allowing you to see which was the most popular over the course of a time period. If you are interested in this, tick the box to ‘Show sales data in analytics’, and then view the information in your Analytics at a later date

    5. Enter your first modifier option into the box and give it a price. For example, 'tomato sauce'

    6. To add multiple options, click on 'Add option', enter a name and give it a price

  4. Click 'Done' to save

  5. You can also set up

Add a modifier to a menu section or specific items

  1. To add a modifier to an item, click on 'Menus' and then 'My menus'

  2. Click on a menu and subsequent section that you want to add a modifier to

  3. Click on 'Add Modifiers' on the right hand side

     

  4. Find the modifier you would like to add, then drag and drop the modifier with your mouse on to the item you want it added to. You can also add it to a menu section from here, so that all items in the menu section will have the modifier applied

     

  5. Click 'Done' to close the modifiers pop up window

Tips & Tricks

The easiest way to set up a “bundle” type promotion (e.g. 3 items for £10) is by using modifiers. Simply create a new item, for the total value of the promotion (e.g. £10) and then add the various options available as modifiers!

More information about that can be found on our Promotions page.


 

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