Calorie Labelling

The 6th of April 2022 brings new government legislations, which will see calorie labelling mandatory on menus for operators in England and Wales with over 250 employees. This is to help improve the nations health and allows our customers to make healthier options. Calorie labelling on menus to be introduced in cafes, restaurants and takeaways

What are the key rules you need to know?

• The information is required to be displayed at ‘the point of choice' (when customers are choosing their orders).

• The calories need to be labelled clearly on physical menus, online menus, next to the item if from a display stand and food delivery platforms.

• It must be displayed in kilocalories (kcal) and easily visible, not hidden or obscured.

• Along with this calorie information, you must also provide a statement in some way on your menu that reads ‘adults need around 2000 kcal a day’

  • Please ask for this to be enabled when requesting to add the calorie feature to your platform.

Portion sizes

There is no requirement to state that a portion serves only 1 but you must specify if an item is for consumption of more than 1 person. Stating the serving amount - for example ‘Serves 3 people’ the calorie information must be for the whole item and include how many people that item is intended to serve.

How to add calories

Please see video and then a how to guide of steps below -

Open

To your items-

• Log in to your QikServe platform navigate to the Menus tab and select Items -

Open

• Hover your mouse over the 3 dots of the item you wish to update and select the pencil icon (edit).

• You will then see the current information and under the Price will be the Calories section

• Select Done. This calorie information will now be available on the item description when customers view/select your menu item.

To your modifiers -

• Navigate to the Menus tab and select Modifiers -

• Hover your mouse over the 3 dots of the modifier you wish to update and select the pencil icon (edit).

• You will then see the current information and then calories in each option -

• Select done and the calorie information will appear on each modifier of items when customers go to select this -

   

Mobile App Version

For the configured calorie values to display in your mobile App, the App version must be 13.52 or above. If your App version is below this, calorie information will not be displayed in that environment. Please contact support@qikserve.com to request mobile App resubmission for this feature to be enabled.