Online Ordering

Knowledge Base


Welcome to our Knowledge Base. Here you will find articles and how-to guides that show you to make your QikServe online ordering venue the most suitable and user friendly for your business needs.

Navigate your way around by using the Search bar here on the Overview page and by scrolling through articles on the left hand side.



Do you have a question? Use keywords or ask a question our Knowledge Base for answers!

how do I...

Product Updates

Find out what improvements have been implemented across our platforms each month and how they affect you and your customers. Each month we’ll break it down into New Features, Improvements and Bug fixes in each post so that you can find out what is relevant to you. See the ‘Product Updates' space shortcut on the left, or click here for the full list of updates.

Look for the tags such as PROMOTIONS TAX to quickly see what the update is about, and for linked Knowledge Base articles where appropriate too.

For any updates that have the FEATURE FLAG tag, please get in touch to the Support Desk at so that we can make this available for your venue

Status Page

Sign up to our Status Page to get alerts when either QikServe or one of it’s partners (POS, Payment etc) are experiencing issues. You can sign up to receive all alerts or customise your service. We will endeavour to let you know when we have found an issue and when it is resolved.