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Depending on a individual permissions settings, users from the global dashboard can have access to some or all the venues in the channel. On the other hand, users defined at a venue level can only have access to that venue, even if they have Administrator permissions.
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We can turn on Advanced Permissions for your venues that give you greater scope to set a User’s permissions. For example, you could give a member of your Finance/Accounts team to only view the Analytics on your Global Dashboard. Please ask us at Support@Qikserve.com if you’d like this enabled. |
Settings that can be managed globally
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The global dashboard can be used to retrieve the combined data from all (or some) of the venues in a channel in a single place
These are set the same way as the individual venue opening hours, but instead of automatically saving, you can use the “Publish to venues” button to push the changes to individual venues. You can then select which venues the changes should be applied to.
Venues
From here you can see all the venues that are in your Global Channel. You have the ability to see which are online and offline, and you can change their status from here. This is a powerful tool, make sure not to turn all venues off line by mistake!
The availability of each service (Collection, Delivery, To Seat) can be enabled and disabled directly from the global dashboard for each individual venue.
Taxes are created and managed the same way as those for individual venues. Once created, the changes need to be published to the venues and assigned to the correct menu items. The venue users (without global dashboard access) will not be able to edit the taxes defined at the global level.
You can create menus at channel level, and then push them to each individual venue. It’s possible to have multiple menus, for multiple venues, and you can choose to publish each menu to its correct venue straight from the global dashboard.
Venue level users can still make edits to their venue’s copy of a global menu - these edits will not be reflected in the global menu, and will be overwritten the next time the global menu is published to that venue.
Tags behave the same way at channel level as they do at venue level. Each global tag can be assigned to venues as needed.
Promotions can be defined in the global dashboard and then assigned to specific venues. Global promotions are “locked” for venue-level users, and can only be modified in the global dashboard.
For multi-venue businesses, all loyalty settings should be managed from the global dashboard.
For a business of any size (even 1 venue), the Hotline feature is managed from the Global Dashboard
Application Messages are a feature specific to Global Dashboards, that allows customers to set a custom pop-up message that displays whenever the app / web orders page is first opened.
Users can be added / modified at either channel (global) level or venue level. Depending on a individual permissions settings, users from the global dashboard can have access to some or all the venues in the channel. On the other hand, users defined at a venue level can only have access to that venue, even if they have Administrator permissions.
Styling defined at global level can be published to individual venues.
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