Over the past year QikServe have added a vast amount of new features to the platform, below is a few of the Key features that have been added.
Features
Pennies integration WEB ORDERS DONATIONS FEATURE FLAG
Pennies are a global micro-donations charity. This integration offers your customer the ability to easily and quickly round up their order/donate a set amount at checkout with the click of one button. The charity that collects the funds has their logo provided with an explanation below
Cross Basket Sell (Suggestive Selling) WEB ORDERS QIKORDER FEATURE FLAG
Suggestive selling gives you the ability to offer cross-sells or up-sells on all menu items within our mobile ordering products. The suggestive selling feature was developed to increase profits for the operators by increasing guest average spend per head (ASPH) offering them new or appropriate items which have been set up in the ‘Basket cross sell’ section.
The items you have for your 'Cross basket' will appear as a quick-add option in the customer basket area before check out.
See our how to article on the Knowledge Base
Calorie Labelling FEATURE FLAG DASHBOARD WEBORDERS The 6th of April 2022 brings new government legislations, which will see calorie labelling mandatory on menus for operators in England and Wales with over 250 employees. This is to help improve the nations health and allows our customers to make healthier options. https://www.gov.uk/government/news/calorie-labelling-on-menus-to-be-introduced-in-cafes-restaurants-and-takeawaysQikServe have now added this new feature to allow venues the ability to add calories to each of their items on their menu.
How this looks for your customer
See our handy knowledge base article on how to add this to your venue - Calorie Labelling
Custom Legal Documents DASHBOARD CHANNEL LEVEL FEATURE FLAG is a feature that has been created to provide an option for our customers to control their own T&C’s, as well as other important documents such as your Privacy policy and Allergy Information. We want to provide you with default templates that allow you to then personalise them as required.
We have a template available but these are not legal advice, please be sure to read and understand our disclaimer.
There are two different Document settings -
In Product - You can add your document manually which allows you to paste this information and edit
External URL - This will open up a new window which will take users to an external page to view the document
QPS Stripe Reporting PAYMENT INTGERATION DASHBOARD REPORTING - Our latest developments with QikServe Payment Services (QPS) is the reporting dashboard which can be accessed through your QikServe dashboard.
The new QPS reporting dashboard allows you to have one source of data for easier reporting and tracking of your transactional data through your digital ordering and payment services with QikServe.
The reporting now gives you the visibility over -
Total number of transactions
Average Transaction Value
Total Sales Revenue
You can now also view any failed transactions (in the transaction sub tab) and have an answer for your customer on why this had failed , for example see below
To see more information on this new feature, visit our knowledge base article QPS Reporting
Punchh Integration for Kiosks KIOSK NEW FEATURE INTEGRATIONS - Users can now use their Punchh loyalty promotions at Kiosks. Typical User Journey:
Guest adds items to their basket
Guest completes the order and is prompted to scan a reward
Guest scans or enter their promotion QR/Barcode*
The Kiosk discounts the promotion amount from the basket
*Customers will be able to remove the discount like an item at the basket screen
