2022 New features

Owned by Natalie Slaven (Unlicensed)
Last updated: Jan 06, 2023
6 min read

Over the past year QikServe have added a vast amount of new features to the platform, below is a few of the Key features that have been added.

Integrations

  • Pennies integration WEB ORDERS DONATIONS FEATURE FLAG

    • Pennies are a global micro-donations charity. This integration offers your customer the ability to easily and quickly round up their order/donate a set amount at checkout with the click of one button. The charity that collects the funds has their logo provided with an explanation below

Link to our knowledge base article HERE

  • Deliveroo integration MOBILE WEB + APP ORDERING FEATURE FLAG

    • The QikServe integration to Deliveroo offers a menu push function so that you have one less place to manage your menu. The menu from your Dashboard can be sent to your Deliveroo store, correctly formatted and ready to use

    • Once an order is made via Deliveroo, QikServe receives the order and sends it on to your POS. This means you don’t need an order management tablet/printer specifically for Deliveroo but can receive you Click and Collect orders from QikServe and your Delivery orders from Deliveroo directly to your POS

    • The integration is available today on Simphony 2 and RES Micros POS

    • Improvements - Web Styling - This sits at the top of the menu page and explains what makes your restaurant different. We recommend telling the story of your brand and explaining why it was created.
      Accepted formats: Up to 500 characters - ideally between 200-245 characters.

    • Store Status - Operators can now also set their Deliveroo store status from their Dashboard.

    • Item availability- Operators can now view and set item availability via their dashboard in the menu section and under items. Hovering over the 3 dots on an item will then show you the Deliveroo icon to change this.

  • Punchh Integration for Kiosks KIOSK NEW FEATURE INTEGRATIONS - Users can now use their Punchh loyalty promotions at Kiosks. Typical User Journey:

  1. Guest adds items to their basket

  2. Guest completes the order and is prompted to scan a reward

  3. Guest scans or enters their promotion QR/Barcode*

  4. The Kiosk discounts the promotion amount from the basket

  5. Customers will be able to remove the discount like an item at the basket screen

User Interface

  • Hide Venue Header Image - This feature will hide the venues header including the logo on Web Ordering. For example having this feature enabled removes this header and logo from the menu -

  • Web Orders Menu New UI - This changes the web ordering experience by adding in a carousel of section images at the top of each menu, that a user can select to get to each section. These images are taken from the menu section images (please note if you do not have section images the icons will not appear, it will appear as the section names)

  • Whilst the customer is in a section the carousel will still show for easier navigation to another section in the menu -

  • Web Orders Allergy Link - New UI - This new feature flag changes where the Allergen information is kept, placing it at the top of the menu making it clearer for customers to see.

    • When the customer selects this tab, they will be directed to the document or URL that has been published from the venues Global Dashboard. Which is set in Policies and Allergy Information.

  • The ability to hide the promo codes section - on the ‘Review Order’ screen when the venue has “Disable Promotion Codes” feature enabled the promo code section is now hidden.

Dashboard

See our knowledge base article on how to add this to your venue - HERE

QikServe Payments