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What is KYC?

Know your Customer (KYC) is the process by which a business (QikServe) identifies and verifies the identity of its customers. This is the second of 3 steps in the onboarding process for the QikServe Payment Services, and is required by payment industry regulations.

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If you encounter any issues, please contact Support@QikServe.com and our team will help get you back on track. A member of our Customer Success team will be on the onboarding call with you and will be able to guide you through each step.

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KYC - Get Started

We use the below data to automatically run KYC checks. However, in some cases, automatic verification might fail. When this happens, we might require the account holder to upload additional documentation such as a photo ID or a company registration document. Please see our FAQ section at the bottom of this page. 

KYC for Businesses

Please make sure to have the following information to hand before you start the process:

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  • Your website URL. Note: Cannot be a Facebook or social media site

  • If you don’t have one, you can use the URL for your QikServe online ordering store

    • Obtain this by going to your QikServe venue level Dashboard (http://app.preoday.com), navigating to Styling > Web Ordering > Preview in Browser. Copy the URL in the newly opened web page

KYC for Individuals

Please have the following information to hand before you start the process:

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  • Your website URL. Note: Cannot be a Facebook or social media site

  • If you don’t have one, you can use the URL for your QikServe online ordering store

    • Obtain this by going to your QikServe venue level Dashboard (http://app.preoday.com), navigating to Styling > Web Ordering > Preview in Browser. Copy the URL in the newly opened web page

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Q&A

What is KYC?

Know your Customer (KYC) is the process by which a business (QikServe) identifies and verifies the identity of its customers. This is the first step of the onboarding process for the QikServe Payment Services, and is required by payment industry regulations.

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