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Go to https://orders.preoday.com/ and login
You can change the Preparation time from the top of your Orders orders page
Here, you can select the preparation time based on your level of trade at any given time. If for example the kitchen or bar is really busy then select Peak peak to stem the flow of orders that can come in
This immediately affects the time slot that the next customer is able to order for.
Let’s say for example the Preparation preparation time is set to Busy busy (35 minutes) and we have 15 minute time slots. A customer won’t be able to select and make an order for a time slot that is less than 35 minutes from current time.
The next available time slot is always labelled ASAP. From the screenshot below it is 49 minutes because we were 1 minute past the window of being able to order for 11:15am so it has pushed us back to 11:30am which in this scenario is 35 minutes + 14 minutesIf you have moved your Preparation preparation time to Busy busy or Peak peak, please note it will return to your Standard Preparation standard preparation time on your next working day
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If we were to select Delivery delivery as our service, then the next available ASAP time slot would also include any delivery time that you have set as part of your delivery zones. |
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On the Dashboard navigate to Venue Settings > Preparation times
Enter the time in minutes it will take to prepare an order during Standardstandard, Busy busy and Peak peak periods
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