See below new features, improvements and bug fixes for the past month.
New Features
Cross Domain tracking for Google Analytics REPORTING
Google Analytics revenue tracking now has the ability to track back further than 1 referral, meaning accurate tracking to all source channels. Previously it would show all traffic as ‘direct’
Google Analytics 4 REPORTING
We now support GA4 tracking which is the newer version of Google Analytics, however the setup is more hands on with the need to create your own events to track. Read more about the differences between UA and GA4 here
New Payment status PAYMENT
Failed transactions and cancelled transactions are different and that is reflected in a new payment status. When a customer loads the payment page and then cancels to go back to their basket this is no longer considered a failed payment, along with any reason that is not due to a rejection in the actual payment process, such as a card declined, wrong CVC or fraud check
iiko Kiosk integration KIOSK POS
Our Kiosk software has a new integration to the iiko POS, which includes two new features; an alert if you add an alcoholic item to your basket, and on a printer-less setup a customer can input their email address for an email receipt
Improvements
Sharp POS offers POS
For those with Sharp POS integrations (inbound) we have enabled the tracking of offers into their reports, and removed the QikServe promotions functionality in favour of the Sharp POS offers
Hide zero priced items/modifier items for QikPay QIKPAY
Aloha integrated customers (via Omnivore) use zero priced items as instructions which display on the checks, such as notifying the kitchen a cake is for a birthday, so these have been removed
Inclusive tax hidden POS
Inclusive tax was displaying incorrectly to the customer as Omnivore doesn’t support inclusive taxes, so that tax line was removed
PayFacto details displayed in success screen QIKPAY PAYMENT
For our Pay at Table solution we have included the PayFacto authorisation number as part of the success screen, which is a hard requirement by the payment gateway
Access POS integration for QikPay QIKPAY
A customer has the ability to enter order notes at the checkout screen on Pay at Table, and these special instructions are now able to get sent to the POS after an integration update
Talkbox Voucher requirement VOUCHER
Talkbox vouchers have a minimum spend associated with them which is configured at the time of setup on the Talkbox portal. After the improvements made to the UI, the customer is alerted if their basket total is not large enough to apply the voucher on the QikServe platformSpecial Instructions with special characters POS
At the checkout page the customer gets the opportunity to enter any order notes in the Special Instructions box, however if the venue is POS integration and the customer has entered any special characters then this can cause issue on the order injection. We have created a filter that will remove these characters from both the item and checkout level special instructions
Bug Fixes
Error exporting the Venue Invoice report from the Dashboard Analytics