To access your QPS reports and have a view over your transaction fee’s for QikServe Payment services please follow the below guidance.
Log in to your QikServe Global dashboard http://app.preoday.com selecting your business name with the globe icon
Select Orders from the menu
Select on the order you would like to view the transaction fee for
You will then see this information under the order number and venue name section
‘Qikserve Payments’
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The ‘Overview’ screen will display some at-a-glance figures for a set time period, which can be changed by the date filter - this data includes total sales, number of successful/failed transactions and average order value
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‘Transactions’ will give you a detailed list of orders placed within a set period. Clicking on any order will display further information, however you can add some of this information as additional columns to the report i.e. total fee paid.
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If you have more than one venue you can filter this by changing the filter from all venues to that venue name, you can also change the date range as seen in below screen shot. |
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For transactions that have ‘failed’ - you can investigate the reason for the failure by clicking the order in question. On the following page, a decline reason will be given under the ‘Security’ section.
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If you have any specific questions regarding the QPS reports, please contact paymentservices@qikserve.com