See below new features, improvements and bug fixes for the past month.
New Features
Delivery driver chat for Orderlord DISPATCH PROVIDER MOBILE ORDER & PAY
If you are integrated with the dispatch provider Orderlord you can make use of their Driver Chat functionality. The customer gets a popup on our mobile apps telling them that there is a new message from the driver, allowing them to engage in text chat
Improvements
Kiosk pages USER INTERFACE KIOSK
The instructions to continue payment on the PED device have been improved for resolution size 1024 x 768
As have the order confirmation page for the same resolution
Improved Tookan reporting DISPATCH PROVIDER MOBILE ORDER & PAY
If you are integrated with the dispatch provider Tookan, if a customer chooses to pay on delivery (not at time of order) there will be a confirmation number generated on payment
The driver is then able to add this number to the driver ticket, which will automatically be populated on Qikserve’s Dashboard Analytics
This improves reporting capabilities, specifically when a receipt number needs to be communicated back to Qikserve for reporting
Toggle UI improvements GIFT CARD QIKPAY MOBILE ORDER & PAY
The mandatory email field is removed for our Order & Pay products when customers need to validate their gift card
An error message is now displayed on orders where the payment is incomplete. This is designed to avoid confusion from lack of messaging, much like a successful order has an 'accepted' message displayed
Nested sections imagery QIKORDER MOBILE ORDER & PAY
If you are using the Open-Check service, you can now customise how nested section images are shown
Improved reporting to show multiple payments GIFT CARD ANALYTICS
When a customer makes an order with both a gift card and credit card, this order split is now shown via the Dashboard Analytics
Bug Fixes
Adding incorrect VCV to saved card using Freedom Pay causing order to be rejected.COLLECTION & DELIVERY
Jersey addresses auto populating but not accepted/recognised when attempting to check out.COLLECTION & DELIVERY
When re-ordering, customer can add an item that has been changed (price etc.) but gets a zero-priced version in basket.