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See below new features, improvements and bug fixes for the past month.

New Features

  • Automatically reject orders if not accepted within XX minutes FEATURE FLAG DASHBOARD COLLECTION, DELIVERY & TO TABLE - There is now a new feature that gives you the ability to automatically reject orders -

    • If an order has been sitting in a pending state for a specific amount of time, the order will be automatically cancelled.

    • This can be set on your dashboard in your venue settings and Services, see collection service below -

    • Rejected orders will then appear on the rejected orders report in Analytics on your QikServe dashboard.

To have this enabled on your platform please get in touch with support@QikServe.com

Improvements

Bug Fixes

  • Cross Sell offer can not be edited if as tag is deleted - When the advanced offer is configured with only one tag condition and this used tag is deleted, the offer can not be edited anymore.

  • QikServe sending Deliverect orders with 1 hour delay due t o daylight savings POS INTEGRATION DELIVERECT - Conversion corrected and ensured it continues to adjust for daylight savings.

  • Globalpay 3DS issues PAYMENT SERVICES -

    • Was not compatible with the mobile app

    • UPP is broken if the payment fails the first time and user tries to pay again.

    • ApplePay/Google failing a lot of transaction with SCA

    • ApplePay/Google invalid token

  • Discount not displaying correctly - DASHBOARD BASKET POS INTEGRATIONS The discounts set via promotions were not displaying correctly, for example a discount of 10% from a £17.50 order was displayed as £1.94 when in fact we discounted £1.95. The discount in the basket (1.94) is calculated on our side and is different from the value calculated and discounted by the POS System.

  • Channel tags are not showing in Cross-Sells conditions after saved SUGGESTIVE SELLING DASHBOARD TAGS WEBORDERS - When a Cross-Sells Offer condition is created using a tag that was published from a Channel, when editing the Offer, the tag is not showing in the condition line.

  • Deliverect Integration doesn't allow selecting multiple copies of modifier option POS INTEGRATIONS - This Integration did not support choosing any single modifier option more than once. This prevents venues from using modifiers to their full capacity.

  • Check out slot resetting upon clicking ‘change my order’ when venue is accessed via Channel page WEBORDERS CHECKOUT - When changing order from the checkout page and brought back to the menu page the slot was reset, back to the first available slot.

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