Outlet Configuration for Events

Each event can have it’s own Outlet Location attached to it and this allows you select what services or locations you would like to apply to the event. This is helpful for venues such as:

• any large event space that has multiple areas where you might have an event per area such as conference venues or cinemas. e.g for a Cinema with many screens each Outlet Location could be a separate screen and that screen’s seat configuration for To Seat service

• any venue such as a theatre that might want to offer either multiple Collection points or To Seat service depending on the event.

You need to already have Outlets and Outlet Locations already configured. Most of the setup here is done in Outlets and you can find some further information on them here. See these pages

Adding specific Outlet Locations to an event

1. From your dashboard go to Events > My Events and hover over the three dots next to an event and click 'Set Outlet Configuration'

2. Click on the service you would like to offer and then click Done. This will direct customers to the outlet configuration you would like to offer

Outlets and menus - new article

You can display different menus to different Outlet Locations via the Outlets tool. For example you might have a VIP bar that you’d like to have a different menu from the rest of your venue, or perhaps each cinema screen has a different menu.

1. Create a new menu or duplicate and edit a current menu

   1. Navigate to Menus > My Menus, and either click Add Menu or hover over the three dots and click duplicate
      

      

      In this example we have already duplicated the menu and renamed it VIP Menu.
      For more information on menu creation and management see Create menu items and add modifiers
      

2. Go to Outlets > My Outlets and create new outlets where you would like to have the new menu included
   

   

   1. Give your Outlet a name

   2. You can include a Description and Directions if you’d like. This will appear on the order confirmation page for the customer. NB if you are using identical pickup points, you will need to duplicate the outlets (see screenshot below)

   3. Select the correct Outlet menu

      1. If you are using Collection pickup points for your Outlet Locations that use different kitchens/bars to create the orders, you will need to create all these locations as Outlets with the correct menu selected. See screenshot below. This will be explained at the bottom of the article on Event Order Management but is to do with how each location will filter to view the orders relevant to them only.
         

         

3. Go to Outlets > Outlet Locations

   1. Navigate to an Outlet Location that you’d like to add the Outlet to and click the blue Add Outlets button on the top right hand corner
      

      

   2. Drag and drop the correct Outlet with the menu you’re looking to show to that location