See below new features, improvements and bug fixes for the past month.
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New Features
Delivery driver chat for Orderlord
Status title DISPATCH Provider Status colour Green title MOBILE ORDER & PAY If you are integrated with the dispatch provider Orderlord you can make use of their Driver Chat functionality. The customer gets a popup on our mobile apps telling them that there is a new message from the driver, allowing them to engage in text chat.
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Improvements
Kiosk pages
Status title user interface Status colour Green title kiosk The instructions to continue payment on the PED device have been improved for resolution size 1024 x 768
As have the order confirmation page for the same resolution
Improved Tookan reporting
Status title DISPATCH PROVIDER Status colour Green title MOBILE ORDER & PAY If you are integrated with the dispatch provider Tookan, you can now add in Order Numbers if a customer chooses to pay on delivery (not at time of order) there will be a confirmation number generated on payment
The driver is then able to add this number to the driver ticket, that can which will automatically be populated on Qikserve Qikserve’s Dashboard Analytics.
This improves reporting capabilities, specifically when a receipt number needs to be communicated back to Qikserve for reporting.
Toggle UI improvements
Status title gift card Status colour Green title QIKPAY Status colour Green title MOBILE ORDER & PAY https://qikserve.atlassian.net/browse/PLAT-1162 - don’t understand the significance of this oneThe mandatory email field is removed for our Order & Pay products when customers need to validate their gift card
An error message is now displayed on orders where the payment is incomplete. This is designed to avoid confusion from lack of messaging, much like a successful order has an 'accepted' message displayed
Nested sections imagery
Status title Qikorder Status colour Green title MOBILE ORDER & PAY If you are using the Open-Check service, you can now customise how nested section images are shown
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Improved reporting to show multiple payments
Status title Gift Card Status colour Blue title Analytics When a customer makes an order with both a gift card and credit card, this order split is now shown via the Dashboard Analytics
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Bug Fixes
Stored payment cards on user accounts were not available at the checkout for multi venue native apps
Status colour Green title MOBILE ORDER & PAY Menu section images not displaying correctly for QikOrder open check solution
Status colour Green title MOBILE ORDER & PAY ICR POS integrated stores unable to sync menus
Status colour Green title MOBILE ORDER & PAY Intermittent TLS errors sending emails from OrderPrinterService on the kiosks
Status colour Green title kiosk Application messages set without a mobile app version number were not displaying
Status colour Green title MOBILE ORDER & PAY