Page Comparison

See below new features, improvements and bug fixes for the past month.

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New Features

• Delivery driver chat for Orderlord

  Status
  title delivery servieDISPATCH Provider

  Status
  colour Green title MOBILE ORDER & PAY

  • If you are integrated with the delivery service dispatch provider Orderlord you can make use of the their Driver Chat functionality. The customer gets a popup on our mobile apps telling them that there is a new message from the driver, allowing them to engage in text chat to aid swift and accurate delivery

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Improvements

• Kiosk pages

  Status
  title user interface

  Status
  colour Green title kiosk

  • The instructions to continue payment on the PED device have been improved for resolution size 1024 x 768

  • As have the order confirmation page for the same resolution

• Improved Tookan reporting

  Status
  title Delivery ServiceDISPATCH PROVIDER

  Status
  colour Green title MOBILE ORDER & PAY

  • Tookan is a delivery service integration and in Nigeria payments are taken at the time of delivery rather than at the time of order. We have updated our integration so that an order’s payment ID can be updated by Tookan, keeping reporting accurate for the business

  Toggle UI

  • If you are integrated with the dispatch provider Tookan, if a customer chooses to pay on delivery (not at time of order) there will be a confirmation number generated on payment

  • The driver is then able to add this number to the driver ticket, which will automatically be populated on Qikserve’s Dashboard Analytics

  • This improves reporting capabilities, specifically when a receipt number needs to be communicated back to Qikserve for reporting

• Toggle UI improvements

  Status
  title gift card

  Status
  colour Green title QIKPAY

  Status
  colour Green title MOBILE ORDER & PAY

  • https://qikserve.atlassian.net/browse/PLAT-1162 - don’t understand the significance of this oneThe mandatory email field is removed for our Order & Pay products when customers need to validate their gift card

  • An error message is now displayed on orders where the payment is incomplete. This is designed to avoid confusion from lack of messaging, much like a successful order has an 'accepted' message displayed

• Nested sections imagery

  Status
  title user interfaceQikorder

  Status
  colour Green title MOBILE ORDER & PAY

  • If you have a section within another menu section both can have different section imagery on the closed check journey, and we’ve updated the open check UI with this too

  Ordering with

  • are using the Open-Check service, you can now customise how nested section images are shown

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• Improved Analytics report export to include payment types when more than one was used at the checkout

  Improved reporting to show multiple payments

  Green

  Status
  colour
  title QIKPAYGift Card

  Status
  colour GreenBlue title MOBILE ORDER & PAY

• I don’t understand what happens here but would be good to know and include https://qikserve.atlassian.net/browse/PLAT-931

Analytics

• When a customer makes an order with both a gift card and credit card, this order split is now shown via the Dashboard Analytics

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Bug Fixes

• Stored payment cards on user accounts were not available at the checkout for multi venue native apps

  Status
  colour Green title MOBILE ORDER & PAY

• Menu section images not displaying correctly for QikOrder open check solution

  Status
  colour Green title MOBILE ORDER & PAY

• ICR POS integrated stores unable to sync menus

  Status
  colour Green title MOBILE ORDER & PAY

• Intermittent TLS errors sending emails from OrderPrinterService on the kiosks

  Status
  colour Green title kiosk

• Application messages set without a mobile app version number were not displaying

  Status
  colour Green title MOBILE ORDER & PAY

  Is Talkbox promos now fixed? This ticket says released to prod but there task inside there says released to UAT. https://qikserve.atlassian.net/browse/PLAT-1167