See below new features, improvements and bug fixes for the past month.
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New Features
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Enter item quantity when adding an item to basket
Status title Menu Status colour Yellow title
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From your menu in your Dashboard, instead of hiding an item where the item disappears off of the menu completely for the customer, you can now choose to show an item/modifier item as out of stock and set when you want it to become available again
Accessing this feature only (useful for order fulfilment staff who shouldn’t have access to edit the menu) can be given to any user by requesting from support@qikserve.com to have Advanced Permissions feature flag turned on and then selecting ‘Stock Manager’ for that user
Step 1
Step 2
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Result
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This item will automatically come back as available tomorrow
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Cancellation of Venues via Internal Tools
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When a venue is requested to cancelled or temporarily frozen, there is now an tool via Internal to automatically action these on the dashboard
Frozen- The users still have access to dashboard, including dashboard and analytics, but the dashboard stays in offline and can only be switched to Live mode via internal tools
Cancelled- All users are removed from the dashboard, the venue is removed from any channel it is part of, and dashboard is switched offline and can only be adjusted via internal tools
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Delete all items and modifiers from a Channel/Venue via Internal Tools
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When old and out of use items and modifiers from previous menus (mostly POS) are creating confusion on the Dashboard we can wipe it clean avoiding the manual task for the customer
Any customer that is going POS integrated needs to remove all manually created items
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V2 Sunmi Pro Devices supported with Preoday Printer
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The handheld mobile terminal with printer can now print order & pay orders via the Preoday Printer app
To action this download the Preoday Printer app from your V2 Sunmi Pro Device
When choosing the Emulation dropdown box select V2 Sunmi
For more details of how to configure your printer with Preoday Printer follow the instructions at How to set up a printer on the Preoday Printer App (Android only)
Enable item description to be overwritten via Preoday dashboard with Tevalis integration
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When you click Update External Menu on your Tevalis integrated dashboard, by default all item descriptions will be overwritten to replicate the product information on the Tevalis POS
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Improvements
Additional Filters added to Order Ready Boards
Status title Order Ready boards The Order Ready boards can now be filtered based on
Order Statuses
Revenue Centers
Order Types
Employee IDs
This is currently only available for SIM2 Oracle integrated customers who use a Kitchen Display System
Bug Fixes
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Issue resolved whereby if Hide Manual Address Form feature flag is switched on users can proceed by selecting a Google Suggested address
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If you would like to have the manual address form removed, so that only a Google Suggested address field is visible, reach out to support@qikserve.com to have Hide Manual Address Form enabled
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orders.preoday.com now makes foghorn sound or pop-up box when tab is first logged in to
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This was related to a Chrome update, and has since been resolved. Previously users needed to login and click anywhere within the page to enable the audio notification functions
Still an outgoing challenge with Chrome that the user needs to interact with orders.preoday.com first (i.e. click anywhere on the screen) before notifications can be enabled
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Customer specific promotions are now working on item level promotions
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Delivery Instructions field now moved back as feature flag
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The Delivery Instructions field was a feature flag that provided users with a space to add instructions for the driver (e.g. doorbell doesn’t work).
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After an update this became default added to all Delivery fields, which caused issues with POS integrated solutions that didn’t support Delivery Instructions
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feature flag If you cater to large audiences this will allow your customers to easily enter the number of people that they are are ordering for
If a customer is ordering for an office, instead of clicking the + button they can now enter the number digits when adding the item to basket, or when editing the basket
Item level instructions
Status title Menu Status colour Yellow title feature flag Add a customer facing text box onto an item, prompting a customer to leave any special notes when they are ordering
From your Dashboard find and edit the appropriate menu item, ticking the ‘Special Instructions available’ box before saving
The text box is default set as 60 characters but it can be amended upon request. It will show up in the Orders Screen and we are working on getting it compatible with all outbound POS integrations
SSO pages and functionality
Status title 3rd party app Status colour Yellow title feature flag With all Single Sign On 3rd party apps we now show the Contact Page and My Account page, which includes useful things like past addresses and orders. We do not show the account password settings as this comes from the SSO
We also now show the item search functionality on the menu page
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Improvements
Update the default Terms & Conditions and Privacy Policy
Status title T&Cs, Privacy Policy Shown to the customer when they create an account on your ordering page
If you are displaying your own T&Cs and PP you will not have been affected by the change
Update Delivery address fields on Web orders
Status title Delivery Status colour Yellow title Feature flag We have added new address fields: Building name, Flat number
Searching address is managed by Google Maps autocomplete service
Thepostcode field is required for Canada, Finland, Ireland, GB and USA
The “Save address for future orders” box will be checked as default
Custom Outlet fields
Status title Checkout If you need to gather data from a customer before they checkout, such as what their car registration number is for Curbside collection, then you can use Custom Fields at checkout. See minute 1:45 on this video for setup
Previously this was mandatory and is now optional (assigned during creation) and will get sent through to Oracle RES and SIM2 integrated POS
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Bug Fixes
When setting up To Seat service you can tick the checkbox to ‘Accept free text’ allowing the customer to type their table number rather than select it from a list. A bug was fixed to allow this to function as intended for single Outlet location venues
Unable to view nested sections if menu items are in main section
Unable to reset passwords on US platform