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See below new features, improvements and bug fixes for the past month.

Table of Contents

New Features

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  • Integration with Toggle

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  • Gift card
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Kiosk languages

  • QIKPAY
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  • We now support GA4 tracking which is the newer type of Google Analytics. This is in addition to the older UA type, and you can use both at the same time if you like as they produce different reports. Read more about the differences between UA and GA4 here. We now offer Google Analytics on QikOrder (both our open and closed check journeys), as well as on QikPay (our pay at table journey)

New Features

  • Toggle

Improvements

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Kiosk branding change

  • For a custom kiosk design we have amended the category and sub category appearance

  • MOBILE ORDER & Pay

    • Toggle is a Gift Card platform that allows operators to sell and manage stored-value gift cards. Our Toggle integration allows users to query their wallet value and then spend that wallet value on their restaurant order

Example of wallet value check:

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Example of redeeming the value:

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  • Unified Payment Page

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    titleMOBILE ORDER & Pay

    • This feature allows you to split payment by more than one type, e.g. with gift card and credit card, and improves our order review page now allowing the customer easily edit order details

    • This new checkout and payment process brings the customer to the same experience across all web-based mobile order and/or pay journeys on the QikServe platform

    • From the review page you can now:

      • see a map of the store location and confirm the store address

      • see and edit your chosen collection/delivery time and date

      • edit the items in your basket

      • add tips at the checkout stage rather than on the menu page if enabled for the venue

      • select more than one payment type if enabled for the venue

    • Payment providers that currently work with this new feature are:

      • FreedomPay

      • GlobalPay

      • PayFacto

      • Stripe

      • WorldPayAccess

UnitedPaymentPage.mov


Improvements

  • Acteol CRM

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    titleCRM integration
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    titleMOBILE ORDER & Pay

    • For those with multiple venues or ordering channels with QikServe it was hard to separate out the data the CRM received, so we have included more information in the /api/Transaction/Post requests

    • Guest Checkout user data was not being passed to Acteol despite a user saying they would be interested in marketing communication

  • Kiosk platform languages

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    • Now supporting Finnish, Russian, Dutch, simplified Chinese, and German

  • Kiosk branding change

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    titleUser interface
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    titleKiosk

    • For a custom kiosk design we have amended the category and sub category appearance so that the background is transparent


Bug Fixes

  • Error exporting the Venue Invoice report from the Dashboard Analytics

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  • MOBILE ORDER & Pay

  • Editing the quantity of an item at basket level was affected when more than one of the same item with different modifiers is selected

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  • MOBILE ORDER & Pay

  • Tags were not working when applied to individual items but instead only at section level, which is resolved

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  • MOBILE ORDER & Pay

  • Publishing operational hours from the Global Dashboard down to venues was not working

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  • MOBILE ORDER & Pay

  • With ‘To Seat’ ordering if you entered a table number and then deleted the characters to input a new number the original number would be kept when you progressed

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  • MOBILE ORDER & Pay

  • Adyen + Ideal payments missing a sourceAppid when reordering without refreshing the menu page

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    titleMOBILE ORDER & Pay

  • Simphony 2 via Omnivore POS displaying incorrect price on QikPay when two checks are open for the same table

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    titlePay at Table

  • New Guest Checkout UI not accurately showing the Terms and Conditions link

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    titleMOBILE ORDER & Pay

  • Reordering a combo meal with multiple modifiers lead to a change in the way modifiers were listed, causing confusion for kitchen staff

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    titleMOBILE ORDER & Pay

  • Kiosk UI displaying incorrect pricing for a combo meal deal, displaying only the price of the main item

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  • Individually set item lead time doesn’t change the ASAP time during operational hours

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    titleMOBILE ORDER & Pay

  • Issue exporting Tax Reports to CSV from the Dashboard

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    titleMOBILE ORDER & Pay