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Clearing the printer’s cache helps resolve common printing errors when print jobs may be stuck in the internal memory of the printer.
To clear the cache on all supported Epson Models:
Turn the printer off.
Hold down the feed button
Turn the printer back on while holding the feed button.
A page will start to print, release the feed button.
When the page has finished printing, tap the feed button once more.
This will cause a second page to print and the cache will be cleared.
Power cycle the printer.
Kiosk UI Errors
Error | Description | Recovery |
|---|---|---|
General Printer Error | Various error states | Follow the Clearing Cache guide above |
Paper door is open | The printer door is open and will be unable to print | Make sure the printer door is closed securely |
Out of Paper | The roll paper in use requires replaced | See Epson User Gudie |
Error Lights
Is a red error light blinking on the front of the printer? The following images define the Epson error light messages:
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