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Set up
To set this feature on your platform please follow the steps below
Log in to your QikServe dashboard, select the Menu tab and then select Order Again
In this section select the blue settings button, top right corner (this is where you will set up the rules for the feature)
In settings you are then required to enable the feature by toggling on the Order again carousel
Add your title
If you want to show images
What you want to show (there are 3 to select from)
Previously ordered items (7 items in total will be shown)
Previous orders
Hybrid - last order, followed by previous items
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You can change the rules of the carousel and this will then show in real time to the users. |
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User Journey
See below the user journey for reordering an item or order they have placed
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Once a user logs in (they must have previous orders on their account) the items or full orders will show as a carousel at the top of the menu
They simply scroll along the carousel and choose their item/order
Add the modifiers, If applicable
Add to order
If they choose an order, they can swipe between orders to choose which previous one they would like to add. They can either
Reorder & Checkout
Add to basket & Keep shopping
If there are any items from that order that are not available, this will show on the item before ordering and won’t be added to the order.
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If there are any items from that order that are not available, this will show on the item before ordering and not ass it to the order.
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Contact
Contact | |
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Support | support@qikserve.com |
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