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Set up
To set this feature on your platform please follow the steps below
Log in to your QikServe dashboard, select the Menu tab and then select Order Again
In this section select the blue settings button, top right corner (this is where you will set up the rules for the feature)
In settings you are then required to enable the feature by toggling on the Order again carousel
Add your title
If you want to show images
What you want to show (there are 3 to select from)
Previously ordered items (7 items in total will be shown)
Previous orders
Hybrid - last order, followed by previous items
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You can change the rules of the carousel and this will then show in real time to the users. |
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User Journey
See below the steps a user must take to reorder their items.
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Users are required to log in to their account
Select my account and here they will find their order history
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By selecting Reorder this then bring up the items in that order
They can Reorder & checkout
Add to basket and continue shopping
If there are any items from that order that are not availble
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User journey
Web ordering - toggle the gift card option on
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The user will then view the amount on the card and can decide how much to use -
QikPay
Web Ordering
If they choose to only use a certain amount or pay part of the order they can pay the remaining amount by another payment option -
QikPay
Web Ordering
If the full card balance has been used the user will then see the end order status
QikPay
Web Ordering
FAQ’s
Can more than one gift card be used on a bill? Yes, this can be actioned.
Can I use QikPay with my EPOS? Yes have a look at the POS systems we support with QikPay on our website - https://qikserve.com/platform/pay-at-table/
What happens if I do not have enough credit on my Toggle card? You'll need to use an alternate payment method.
Can you pay with Toggle and the remainder with another payment provider for example Cash? Yes if the venue supports cash. Otherwise the remainder will need to be paid by card.
What happens if I need a refund? Does the credit return to my Toggle card? Yes, Credit returns to Toggle card.
Contact
Contact | |
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Support | support@qikserve.com |
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