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  • Automatically reject orders if not accepted within XX minutes

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    titlefeature flag
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    titleCollection, Delivery & To Table
    - There is now a new feature that gives you the ability to automatically reject orders -

    • If an order has been sitting in a pending state for a specific amount of time, the order will be automatically cancelled.

    • This can be set on your dashboard in your venue settings and Services, see collection service below -

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    • Rejected orders will then appear on the rejected orders report in Analytics on your QikServe dashboard.

Info

To have this enabled on your platform please get in touch with support@QikServe.com

Improvements

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Jira Legacy
serverSystem JIRA
serverId9da83b34-dbe8-33ff-adba-76f683d99604
keyPLAT-1281

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Jira Legacy
serverSystem JIRA
serverId9da83b34-dbe8-33ff-adba-76f683d99604
keyPLAT-1511

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Jira Legacy
serverSystem JIRA
serverId9da83b34-dbe8-33ff-adba-76f683d99604
keyPLAT-1552

  • Nutrition refresh (Calorie Labelling)

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    titleQikOrder
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    titleWebordering
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    titledelivery provider
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    titlecalorie labelling
    - Updated calorie labelling to include the following -

    • Add calorie support to our channels and tools to comply with UK Legislation changes.

    • Includes support for consuming calorie data from Deliverect.

    • The ability to publish calorie data to delivery providers.

  • Improve the sending of discounts to Deliverect

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    titlepos integration
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    titledeliverect
    - Previously Deliverect orders with discount applied from our dashboard get sent through as ‘underpaid' orders and is illustrated on the DE side as ‘unaccounted payment’ example below -

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    • The Discount is now listed in the discount field on Deliverect.

  • Cross-sell tooltip to show validation message on save button - we disable the save button when all mandatory fields are nor selected but it can be difficult for users to identify what is required, we now have a message when you hover over the save button to explain the issue -

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  • Jira Legacy
    serverSystem JIRA
    serverId9da83b34-dbe8-33ff-adba-76f683d99604
    keyPLAT-364

  • Jira Legacy
    serverSystem JIRA
    serverId9da83b34-dbe8-33ff-adba-76f683d99604
    keyPLAT-1132

  • Jira Legacy
    serverSystem JIRA
    serverId9da83b34-dbe8-33ff-adba-76f683d99604
    keyPLAT-1326

  • Jira Legacy
    serverSystem JIRA
    serverId9da83b34-dbe8-33ff-adba-76f683d99604
    keyPLAT-1562
    Jira Legacy
    serverSystem JIRA
    serverId9da83b34-dbe8-33ff-adba-76f683d99604
    keyPLAT-1639

  • Jira Legacy
    serverSystem JIRA
    serverId9da83b34-dbe8-33ff-adba-76f683d99604
    keyPLAT-1614

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  • Cross Sell offer can not be edited if as tag is deleted - When the advanced offer is configured with only one tag condition and this used tag is deleted, the offer can not be edited anymore.

  • QikServe sending Deliverect orders with 1 hour delay due t o daylight savings

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    titlepos integration
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    titledeliverect
    - Conversion corrected and ensured it continues to adjust for daylight savings.

  • Globalpay 3DS issues

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    titlePayment services
    -

    • Was not compatible with the mobile app

    • UPP is broken if the payment fails the first time and user tries to pay again.

    • ApplePay/Google failing a lot of transaction with SCA

    • ApplePay/Google invalid token

  • Discount not displaying correctly -

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    titledashboard
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    titlebasketdashboard
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    titlePOS integrations
    The discounts set via promotions were not displaying correctly, for example a discount of 10% from a £17.50 order was displayed as £1.94 when in fact we discounted £1.95. The discount in the basket (1.94) is calculated on our side and is different from the value calculated and discounted by the POS System.

  • Channel tags are not showing in Cross-Sells conditions after saved

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    titlecoloursuggestive sellingYellow
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    Yellowtitletags
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    titleweborders
    - When a Cross-Sells Offer condition is created using a tag that was published from a Channel, when editing the Offer, the tag is not showing in the condition line.

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  • Deliverect Integration doesn't allow selecting multiple copies of modifier option

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    titlePOS integrations
    - This Integration did not support choosing any single modifier option more than once. This prevents venues from using modifiers to their full capacity.

  • Check out slot resetting upon clicking ‘change my order’ when venue is accessed via Channel page

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    titleWeborders
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    colourYellow
    titlecheckout
    - When changing order from the checkout page and brought back to the menu page the slot was reset, back to the first available slot.

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