See below new features, improvements and bug fixes for the past month.
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New Features
Integration with Toggle
Status title Gift card Status colour Green title QIKPAY Status colour Green title MOBILE ORDER & Pay Toggle is a Gift Card platform that allows operators to sell and manage stored-value gift cards. Our Toggle integration allows users to query their wallet value and then spend that wallet value on their restaurant order
Example of wallet value check:
Example of redeeming the value:
Unified Payment Page
Status title Payments Status title user interface Status colour Green title MOBILE ORDER & Pay This feature allows you to split payment by more than one type, e.g. with gift card and credit card, and improves our order review page now allowing the customer easily edit order details
This new checkout and payment process brings the customer to the same experience across all web-based mobile order and/or pay journeys on the QikServe platform
From the review page you can now:
see a map of the store location and confirm the store address
see and edit your chosen collection/delivery time and date
edit the items in your basket
add tips at the checkout stage rather than on the menu page if enabled for the venue
select more than one payment type if enabled for the venue
Payment providers that currently work with this new feature are:
FreedomPay
GlobalPay
PayFacto
Stripe
WorldPayAccess
Improvements
Acteol CRM
Status title CRM integration Status colour Green title MOBILE ORDER & Pay For those with multiple venues or ordering channels with QikServe it was hard to separate out the data the CRM received, so we have included more information in the /api/Transaction/Post requests
Guest Checkout user data was not being passed to Acteol despite a user saying they would be interested in marketing communication
Kiosk platform languages
Status colour Green title Kiosk Now supporting Finnish, Russian, Dutch, simplified Chinese, and German
Kiosk branding change
Status title User interface Status colour Green title Kiosk For a custom kiosk design we have amended the category and sub category appearance so that the background is transparent
Bug Fixes
Error exporting the Venue Invoice report from the Dashboard Analytics
Status colour Green title MOBILE ORDER & Pay Editing the quantity of an item at basket level was affected when more than one of the same item with different modifiers is selected
Status colour Green title MOBILE ORDER & Pay Tags were not working when applied to individual items but instead only at section level, which is resolved
Status colour Green title MOBILE ORDER & Pay Publishing operational hours from the Global Dashboard down to venues was not working
Status colour Green title MOBILE ORDER & Pay With ‘To Seat’ ordering if you entered a table number and then deleted the characters to input a new number the original number would be kept when you progressed
Status colour Green title MOBILE ORDER & Pay Adyen + Ideal payments missing a sourceAppid when reordering without refreshing the menu page
Status colour Green title MOBILE ORDER & Pay Simphony 2 via Omnivore POS displaying incorrect price on QikPay when two checks are open for the same table
Status colour Green title Pay at Table New Guest Checkout UI not accurately showing the Terms and Conditions link
Status colour Green title MOBILE ORDER & Pay Reordering a combo meal with multiple modifiers lead to a change in the way modifiers were listed, causing confusion for kitchen staff
Status colour Green title MOBILE ORDER & Pay Kiosk UI displaying incorrect pricing for a combo meal deal, displaying only the price of the main item
Status colour Green title kiosk Individually set item lead time doesn’t change the ASAP time during operational hours
Status colour Green title MOBILE ORDER & Pay Issue exporting Tax Reports to CSV from the Dashboard
Status colour Green title MOBILE ORDER & Pay