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New Features
Delivery driver chat for Orderlord
Status title DISPATCH Provider Status colour Green title MOBILE ORDER & PAY If you are integrated with the dispatch provider Orderlord you can make use of their Driver Chat functionality. The customer gets a popup on our mobile apps telling them that there is a new message from the driver, allowing them to engage in text chat
Improvements
Kiosk pages
Status title user interface Status colour Green title kiosk The instructions to continue payment on the PED device have been improved for resolution size 1024 x 768
As have the order confirmation page for the same resolution
Improved Tookan reporting
Status title DISPATCH PROVIDER Status colour Green title MOBILE ORDER & PAY If you are integrated with the dispatch provider Tookan, if a customer chooses to pay on delivery (not at time of order) there will be a confirmation number generated on payment
The driver is then able to add this number to the driver ticket, which will automatically be populated on Qikserve’s Dashboard Analytics
This improves reporting capabilities, specifically when a receipt number needs to be communicated back to Qikserve for reporting
Toggle UI improvements
Status title gift card Status colour Green title QIKPAY Status colour Green title MOBILE ORDER & PAY The mandatory email field is removed for our Order & Pay products when customers need to validate their gift card
An error message is now displayed on orders where the payment is incomplete. This is designed to avoid confusion from lack of messaging, much like a successful order has an 'accepted' message displayed
Nested sections imagery
Status title Qikorder Status colour Green title MOBILE ORDER & PAY If you are using the Open-Check service, you can now customise how nested section images are shown
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Improved reporting to show multiple payments
Status title Gift Card Status colour Blue title Analytics When a customer makes an order with both a gift card and credit card, this order split is now shown via the Dashboard Analytics
Pennies
Deliveroo
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Improvements
PLAT 1170
Jira Legacy server System JIRA serverId 9da83b34-dbe8-33ff-adba-76f683d99604 key PLAT-1204 Jira Legacy server System JIRA serverId 9da83b34-dbe8-33ff-adba-76f683d99604 key PLAT-1209 Jira Legacy server System JIRA serverId 9da83b34-dbe8-33ff-adba-76f683d99604 key PLAT-137 Jira Legacy server System JIRA serverId 9da83b34-dbe8-33ff-adba-76f683d99604 key PLAT-884 Jira Legacy server System JIRA serverId 9da83b34-dbe8-33ff-adba-76f683d99604 key PLAT-1212 Jira Legacy server System JIRA serverId 9da83b34-dbe8-33ff-adba-76f683d99604 key PLAT-1272
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Bug Fixes
Adding incorrect VCV to saved card using Freedom Pay causing order to be rejected.
Status colour Green title Collection & Delivery Jersey addresses auto populating but not accepted/recognised when attempting to check out.
Status colour Green title Collection & Delivery When re-ordering, customer can add an item that has been changed (price etc.) but gets a zero-priced version in basket.
Open check orders weren’t sending the Qikserve Global channel ID.
Status colour Green title Qikorder Customer’s were unable to try to pay after an initial failed payment on our Pay at table product.
Status colour Green title Qikpay