Page Comparison

See below new features, improvements and bug fixes for the past month.

New Features

• Cross Domain tracking for Google Analytics

  Status
  title Reporting

  • Google Analytics revenue tracking now has the ability to track back further than 1 referral, meaning accurate tracking to all source channels. Previously it would show all traffic as ‘direct’
    

• Google Analytics 4

  Status
  title reporting

  • We now support GA4 tracking which is the newer version of Google Analytics, however the setup is more hands on with the need to create your own events to track. Read more about the differences between UA and GA4 here
    

• New Payment status

  Status
  title payment

  • Failed transactions and cancelled transactions are different and that is reflected in a new payment status. When a customer loads the payment page and then cancels to go back to their basket this is no longer considered a failed payment, along with any reason that is not due to a rejection in the actual payment process, such as a card declined, wrong CVC or fraud check
    

• iiko Kiosk integration

  Status
  title Kiosk

  Status
  title POS

  • Our Kiosk software has a new integration to the iiko POS, which includes two new features; an alert if you add an alcoholic item to your basket, and on a printer-less setup a customer can input their email address for an email receipt

Improvements

• Sharp POS offers

  Status
  title POS

  • For those with Sharp POS integrations (inbound) we have enabled the tracking of offers into their reports, and removed the QikServe promotions functionality in favour of the Sharp POS offers
    

• Hide zero priced items/modifier items for QikPay

  Status
  title QikPay

  • Aloha integrated customers (via Omnivore) use zero priced items as instructions which display on the checks, such as notifying the kitchen a cake is for a birthday, so these have been removed
    

• Inclusive tax hidden

  Status
  title POS

  • Inclusive tax was displaying incorrectly to the customer as Omnivore doesn’t support inclusive taxes, so that tax line was removed
    

• PayFacto details displayed in success screen

  Status
  title qikPay

  Status
  title payment

  • For our Pay at Table solution we have included the PayFacto authorisation number as part of the success screen, which is a hard requirement by the payment gateway
    

• Access POS integration for QikPay

  Status
  title QikPay

  • A customer has the ability to enter order notes at the checkout screen on Pay at Table, and these special instructions are now able to get sent to the POS after an integration update
    

• https://qikserve.atlassian.net/browse/PLAT-1027 - maybe
  

• Talkbox Voucher requirement

  Status
  title voucher

  
  Talkbox vouchers have a minimum spend associated with them which is configured at the time of setup on the Talkbox portal. After the improvements made to the UI, the customer is alerted if their basket total is not large enough to apply the voucher on the QikServe platform
  

• Special Instructions with special characters

  Status
  title POS

  
  At the checkout page the customer gets the opportunity to enter any order notes in the Special Instructions box, however if the venue is POS integration and the customer has entered any special characters then this can cause issue on the order injection. We have created a filter that will remove these characters from both the item and checkout level special instructions

Bug Fixes

• Error exporting the Venue Invoice report from the Dashboard Analytics