See below new features, improvements and bug fixes for the past month.
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New Features
Anonymous Checkout
Status colour Yellow title Feature flag If your customers don’t wish to create an account in order to make on online order with your business you can now activate Anonymous checkout and still collect your contact details in order to fulfil their order
You can decide to make the following fields optional or mandatory for the customer. This won’t create an account for them, and if they come back to order again they’ll have to input the data a second time:
First name / Last name / Phone number / EmailYou will still get the order information onto your orders screen and Dashboard analytics, however you will not get their contact information
The option as shown to customers
Item level Instructions
Status title feature flag Status colour Yellow title menu Previously we’ve had the ability to set item level instructions but it was on an item by item basis, and now you have the choice to apply this to all items much more simply. Enabling this gives the customer a text box where they can type instructions about their item. E.g. for a burger they might write “no lettuce”. This keeps item instructions tied to the item and not all stored in one place via the Special Instructions box at checkout
You can set the number of characters in the text box so that it matches well with your printer/screen, and choose for this to be a mandatory or optional field. You can also turn this off per item should you choose to
Item level instructions will get sent to your POS
Improvements
New Delivery fields ready for 3rd party providers
Last month we released a new UI & fields for customers when entering their address, and it is now working on all our 3rd party dispatch providers; Bringg / Fiuge / OnTheDot / Orderlord / Tookan
Edit custom Delivery Zones
On customer delivery zones you can now edit the shape of them after they have been created and even add break points to a line to make it a more complex shape
Adyen Dropin payment provider
This is now available on our native apps
Requires a resubmission of the app if you already have one with us
Updated Terms & Conditions and Privacy Policy
On your checkout page we have updated the T&Cs and Privacy Policy that your customers sign up to, to make them clearer and more robust
ICR POS improvements
Status colour Yellow title feature flag Status Blue title ICR POS Menu items will keep the same position and structure as they have on the POS when they are synced to our Dashboard
Via the Outlet Locations we can choose to ask a customer specific questions at checkout, such as for Curbside Collection ‘what is your car registration?’. This gets sent correctly to the POS
Oliver White is this an issue still? Send Curbside Pickup Information to ICR POS
https://qikserve.atlassian.net/browse/PLAT-75 - dont understand this one
If you use a 3rd party delivery provider your POS will just tell you the time to prepare your order by, and not bother you with then it needs to be delivered
If you have a modifier that is used more than once - e.g. the option to add salt/vinegar - it will not create only one modifier per menu, thus keeping your dashboard cleaner and more streamlined
RES 3700 POS improvements
Status colour Yellow title feature flag Status title Oracle Pos Fees, such as Delivery service fees, and Tips and Service charges can all work on RES integrated venues
You can offer more than 1 percentage discount rate to your customers, however they can only add one to their basket at a time
Bug Fixes
Promo pop-up
In some cases using the pop-up notification on Promotions, as is often done to communicate to a customer, would cause you to need to OK the message twice on the ordering page
Spelling mistake on QikPay fixed
The Autocomplete address form language error
On venues with more than one language and Delivery orders, if you changed the platform language then Google’s address autocomplete would show in the previous language